Never write your driver’s license number or Social Security number on your checks.Write down your credit and debit card numbers, their 1-800 phone numbers, and your driver’s license number and keep the in a secure place in case your wallet is stolen.Shred financial account statements, credit card statements, credit card and loan offers, and other sensitive information before throwing them away.Only provide personal information if you've initiated the contact. Unsolicited requests for personal information over the phone are almost always a scam. ![]() Do not respond to suspicious texts, instant messages, calls, or voice messages.Download Northwest’s mobile app instead of logging into Northwest Online Banking through your mobile web browser.Regularly update your mobile device operating software.Don't conduct online transactions while using free public Wi-Fi.Don't send account numbers, credit or debit card numbers, passwords, or other personal information by email.Never click links in suspicious emails-doing so may install malicious software or download a virus to your computer or mobile device.Be wary of suspicious emails that may appear to be affiliated with legitimate companies or organizations.Keep your anti-virus, anti-malware, and anti-spyware software up to date.Use biometric authentication, like fingerprint or iris scan, when you can.Create different passwords and PINs for different sites.Never use words or numbers that are unique to you or easily obtainable - like your hometown, birth date, child’s name, or school.Here’s what you can do to protect yourself. We’ll never contact you by phone or email to solicit personal information, but if you’re working with a legitimate Northwest representative and you need to share sensitive information, we offer a service that keeps you safe. ![]() To download our credit card alerts app, search “CardValet ® ” in your app store. ![]() Plus, customizable alerts and controls to monitor or prevent certain Northwest debit and credit card transactions. When you make a purchase at a chip card reader, the card transmits a unique code and encryption, making it virtually impossible for hackers to steal financial information, invade your privacy, and disrupt your life.
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